Welcome to Clean Connections Skåne. These Terms and Conditions (“Terms”) govern your use of our website [www.cleanconnectionsskåne.se] and our cleaning services. By accessing our website or using our services, you agree to comply with and be bound by these Terms. Please read them carefully.

1. Services

Clean Connections Skåne offers a variety of cleaning services, including residential and commercial cleaning. Detailed descriptions of our services can be found on our website. We reserve the right to modify or discontinue any service at any time without prior notice.

2. Booking and Payment

2.1 Booking:

• You can book our services through our website, phone, or email. All bookings are subject to our acceptance.

2.2 Payment:

• Payment for services is due at the time of booking or as otherwise agreed. We accept various forms of payment, including credit cards and bank transfers. If payment is not received, we reserve the right to cancel or suspend your service.

2.3 Cancellations and Rescheduling:

• If you need to cancel or reschedule your booking, please contact us at least 24 hours in advance. Cancellations or rescheduling requests made less than 24 hours before the scheduled service may incur a fee.

3. Customer Obligations

3.1 Access:

• You are responsible for providing access to your property at the scheduled time of service. If our team cannot access the property, the service may be canceled, and a cancellation fee may apply.

3.2 Environment:

• Please ensure the environment is safe for our team to perform the cleaning services. This includes securing pets and valuables and informing us of any potential hazards.

4. Service Guarantee

We strive to provide high-quality cleaning services. If you are not satisfied with the service provided, please contact us within 24 hours of the service, and we will address your concerns. Our satisfaction guarantee is subject to our assessment and does not cover issues beyond our control.

5. Liability

5.1 Damages:

• Clean Connections Skåne is insured for damages caused by our team. If any damage occurs, please report it to us within 24 hours. We will investigate and, if necessary, compensate for the damage.

5.2 Limitations:

• We are not liable for any indirect, incidental, or consequential damages arising from the use of our services or website.

6. Privacy

Your privacy is important to us. Please review our Privacy Policy [link to Privacy Policy] to understand how we collect, use, and protect your personal information.

7. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of Clean Connections Skåne or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our written permission.

8. Changes to Terms

We reserve the right to update or modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services or website after any changes constitutes your acceptance of the new Terms.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of Sweden. Any disputes arising from these Terms or your use of our services will be subject to the exclusive jurisdiction of the courts of Sweden.

10. Contact Us

If you have any questions about these Terms, please contact us at:

• Email: [cleanconnectionsskane@gmail.com]
• Phone: [+46 769 797 712]